FAQs

Big Boys Toys Rentals

Have a rental-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Does Big Boys Toys require a damage deposit?

    We don't require a damage deposit, but we do need a valid credit card on file for all rentals.
  • Does Big Boys Toys require a reservation deposit?

    A refundable $50 deposit is necessary to secure a reservation. We accept Visa, MasterCard, Discover, and AMEX. The remaining balance is due when you begin your rental.
  • What if I have to cancel?

    If you cancel more than seven days before your rental start date, we'll refund your reservation deposit but charge a $25 cancellation fee per rental item. Cancellations within seven days of the rental start date are not eligible for a deposit refund. For cancellations within two days of the scheduled start, we'll charge the full $50 balance.
  • What is Big Boys Toys policy regarding a "Rental Day"?

    Our rentals operate on a calendar day basis. A single day rental runs from 9 am to 5 pm. For multi-day rentals, you can pick up at 9 am on the first day and return by 5 pm on the last day. We offer early pick-up and late drop-off options for an additional fee. Early pick-up is available between 3:30 pm and 4:30 pm the evening before your rental starts. Late drop-off allows you to return the equipment at 9 am the morning after your rental ends. We prefer not to have equipment left outside our locked gate after hours, as you remain responsible for it in such cases.
  • What is included with a snowmobile rental?

    Each snowmobile rental includes helmets. We provide a comprehensive walkthrough of the machine, explaining its parts and operation. This includes instructions on changing belts, filling the oil reservoir, and refueling. Our goal is to ensure you have an enjoyable and safe experience, so we encourage you to ask any questions you may have.
  • Does BBT offer delivery service?

    Yes, we provide delivery services for snowmobiles to all surrounding riding areas. The cost varies based on the distance from our shop.
  • What is included with an ATV/UTV rental?

    ATV and UTV rentals come with helmets and a Safety Duffel. We conduct a thorough walkthrough of each vehicle, explaining its components and operation. This includes guidance on tasks such as patching a flat tire and refueling. We're committed to making your trip enjoyable and memorable, so please don't hesitate to ask any questions you may have.
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