Question 1

What is the cost if Big Boys Toys has to recover the unit?

Accepted Answer

Recovery fee is $65/man hour (minimum 2 persons) starting when we leave our shop and stops when we return. Renter is not responsible for a recover fee if the unit brakes down due to no fault of the renter.

Question 2

What if I puncture a tube, raft or stand-up paddle board?

Accepted Answer

There is a fee to patch each puncture: $10 for tubes and light rafts $15 for stand-up paddle boards $25 for river rafts If puncture is within 1” of a seam or across a seam, the renter is responsible for replacement of damaged equipment.

Question 3

What if I damage a drift boat or fishing boat?

Accepted Answer

You will be charged for parts and labor to repair the damage and any future lost rental income while the unit is being repaired. If insurance was purchased, your liability will be limited to the deductible chosen and any future lost rental income.

Question 4

What is the minimum age to operate a Jet Ski?

Accepted Answer

12 years old. Youths 13 & 14 years old must have a motorboat operator’s certificate if an adult is not on board the Jet Ski. 12 year olds must be accompanied by an adult (18 years or older).

Question 5

What is the minimum age to rent a Jet Ski?

Accepted Answer

18 Years old.

Question 6

What is the cost if Big Boys Toys has to recover the unit?

Accepted Answer

Recovery fee is $65/man hour (minimum 2 persons) starting when we leave our shop and stops when we return. Renter is not responsible for a recover fee if the unit brakes down due to no fault of the renter.

Question 7

What do we need to bring/wear to go ATV / UTV riding?

Accepted Answer

This depends on the season you are in. Winter: You’ll want to dress for playing in the snow all day. We suggest a good pair of polypropylene style long underwear (top, bottom–and women will appreciate a good sports bra); a good pair of ski socks (polypropylene or wool, no cotton); comfortable middle layers over long underwear suits such as sweaters, sweatshirts, and sweatpants; polar fleece; waterproof and windproof outer layers (ski or snow pants and jacket); gloves. Helmets are required (and provided free of charge for all riders). Summer: You’ll want to dress in long pants and a comfortable shirt. You should bring along with you a rain suit, extra socks and closed toe shoes. Bear spray (available for rent or purchase) is always a good idea. Spring/Fall: Montana’s weather changes fast. Always be prepared for cold with rain or snow as a possibility. Bear spray (available for rent or purchase) is always a good idea. A few additional suggestions: Earrings can be uncomfortable under helmets, so you will want to keep that in mind. Sunglasses or goggles (available for rent or purchase) are a must. A camera (available for rent) is also a must-have to capture the spectacular beauty of Montana’s high country. Always remember to bring fluids and food.

Question 8

What is included with an ATV / UTV rental?

Accepted Answer

Helmets and a Safety Duffel are included with every rental. We also will walk through each machine with each renter. Explaining the machine itself, all the parts and what to pay attention for. We will instruct each renter on how to operate the machine – patching a flat and fill with fuel to name just a few. Remember we are here to make your trip an exciting and memorable time, if you have a question, don’t hesitate to ask.

Question 9

Does BBT offer delivery service?

Accepted Answer

Yes. BBT will deliver as many ATVs / UTVs as you need to all the surrounding riding areas. The cost ranges, depending on the distance from our shop.

Question 10

What is the minimum age to ride an ATV / UTV (as a passenger)?

Accepted Answer

The minimum age to ride along on an ATV / UTV is 6 years old.

Question 11

What is the minimum age to drive an ATV / UTV?

Accepted Answer

To drive a 90cc kids ATV, you must be at least 12 years old. To drive a full size ATV, you must be at least 16 years old. A driver’s license is not required. To drive a UTV, you must be at least 16 years old. A driver’s license is not required.

Question 12

Is prior experience required for ATV / UTVing?

Accepted Answer

At Big Boys Toys, our first priority is your safety. We walk all of our guests through a very thorough equipment overview and safety orientation. No prior experience is required, however we do recommend some experience for ATV / UTV rentals.

Question 13

What is the cost if Big Boys Toys has to recover the unit?

Accepted Answer

Recovery fee is $65/man hour (minimum 2 persons) starting when we leave our shop and stops when we return. Renter is not responsible for a recover fee if the unit brakes down due to no fault of the renter.

Question 14

Can we rent snow apparel from Big Boys Toys?

Accepted Answer

Yes, we offer a wide array of snow apparel for rent including: jackets, bibs, full suits, boots, goggles and gloves.

Question 15

Can we rent backcountry kits, beacons and avalanche air bags?

Accepted Answer

Yes, depending on where you will be riding and which sled you have, we have backcountry kits available.

Question 16

What do we need to bring/wear to go snowmobiling?

Accepted Answer

Essentially you’ll want to dress for playing in the snow all day. We suggest a good pair of polypropylene style long underwear (top, bottom–and women will appreciate a good sports bra); a good pair of ski socks (polypropylene or wool, no cotton); comfortable middle layers over long underwear suits such as sweaters, sweatshirts, and sweatpants; polar fleece; waterproof and windproof outer layers (ski or snow pants and jacket); gloves. Helmets are required (and provided free of charge for all riders). Earrings can be uncomfortable under helmets, so you will want to keep that in mind. A camera (available for rent) is also a must-have to capture the spectacular beauty of snow dusted trees, frozen lakes and blanketed mountain sides. Always remember to bring fluids and food.

Question 17

What is included with a snowmobile rental?

Accepted Answer

Helmets are included with every rental. We also will walk through each machine with each renter. Explaining the machine itself, all the parts and what to pay attention for. We will instruct each renter on how to operate the machine – changing a belt, how to fill the oil reservoir and fill with fuel to name just a few. Remember we are here to make your trip an exciting and memorable time, if you have a question, don’t hesitate to ask.

Question 18

Does BBT offer delivery service?

Accepted Answer

Yes. BBT will deliver as many snowmobiles as you need to all the surrounding riding areas. The cost ranges, depending on the distance from our shop.

Question 19

What is the minimum age to ride a snowmobile (as a passenger)?

Accepted Answer

The minimum age to participate in our snowmobile rentals is 6 years old.

Question 20

What is the minimum age to drive a snowmobile?

Accepted Answer

To drive a snowmobile, you must be at least 14 years old and have either a snowmobile safety certificate or a driver’s license. Snowmobile safety certificates can be acquired through Snowmobile-ed.com

Question 21

Is prior experience required for snowmobiling?

Accepted Answer

At Big Boys Toys, our first priority is your safety. We walk all of our guests through a very thorough equipment overview and safety orientation. No prior experience is required, however we do recommend some experience for snowmobile rentals.

Question 22

Does Big Boys Toys require a damage deposit?

Accepted Answer

No, but we do require a valid credit card on file for all rentals.

Question 23

Does Big Boys Toys require a reservation deposit?

Accepted Answer

A $50 refundable deposit is required to make a reservation. Visa, MasterCard, Discover and AMEX are accepted. The balance is due at the start of your rental.

Question 24

What if I have to cancel?

Accepted Answer

The reservation deposit will be refunded, but a $25 cancellation fee per rental item will be charged if the reservation is cancelled more than seven (7) days before the start of the rental. The deposit will not be refunded if the reservation is cancelled within the seven (7) days prior to the start of the rental. The remaining $50 balance will be charged if the reservation is cancelled within two (2) days from the scheduled start of the reservation.

Question 25

What is Big Boys Toys policy regarding a “Rental Day”?

Accepted Answer

Big Boys Toys rents by the calendar day. This means that a one day rental is from 9 am-5 pm. A multiple day rental means pick up at 9 am on the first day and return by 5 pm on the last day. We offer an early pick up on all equipment for an additional fee. This allows you to pick up your rental the evening before your first day between 3:30 pm and 4:30 pm. We also offer a late drop off for an additional fee. That allows the renter to drop the equipment the morning after the last day of the rental at 9 am. We prefer to not have any equipment dropped after hours outside the locked gate. If you do drop off after hours outside the gate you are responsible for that equipment.

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